Course Overview
- Understand and remember important grammar rules;
- Learn how to apply communication skills to typical situations in the working world;
- Improve conversational skills on the telephone and when meeting people in the business context;
- Learn how to write effective business emails/ letters/ memos.
Who Should Attend?
This two–day course is designed specifically for the frontline business executives of any organizations to help them improve their mastery of the language in line with the organizations’ aspiration to enhance their competitive position in marketing, sales and productivity.
Pre-requisite
None
Course Outlines
- Revision of Grammar
- Important grammar rules and usage including
- Subject verb agreement
- Using articles and adjectives correctly
- Using the different tenses correctly
- Punctuation
- Common mistakes in using English language.
- Essential conversational language
- Introductions and greeting
- Making small talk and networking
- Questioning
- Ending with ease
- How to describe your job and responsibilities
- Pronunciation: Stress and intonation
- Speaking on the telephone
- Understanding the basics of writing
- Using “Plain Language
- Sentence structure and tenses
- Transitional words and phrases
- The writing methodology
- Guidelines and format for writing formal & informal emails/ letters/ memos