MICROSOFT CERTIFIED TRAINING PROGRAMMES

Whether you’re an established professional or new to the field, Microsoft In-Person and online IT Training will give you the expertise you need in a specific product or technology. When you learn from our Microsoft Certified Trainers, you can be confident that what you’ll learn will be accurate, complete, and up to date. Choose a traditional classroom training setting or one of the new Microsoft Official Course On-Demand (MOC On-Demand) options, which let you learn on your own schedule, at your own pace, and in your own place.
Course / Program Title Days Who Should Attend
Managing Subscriptions and Resources    
This course teaches IT Professionals how to manage their Azure subscriptions, including access, policies, and compliance, as well as how to track and estimate service usage and related costs. Students also learn how cloud resources are managed in Azure through user and group accounts. Students learn how to grant appropriate access to Azure AD users, groups, and services through Role-based access control (RBAC). Students also discover the core monitoring tools and capabilities provided by Azure, including Azure Alerts and Activity Log. Students are then introduced to Log Analytics as a broad data analytics solution, and use this service to query and analyze operational data. Students then learn about the Azure Resource Manager deployment model, and how to work with resources, resource groups and ARM templates. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle. They take end-user requests for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor and adjust as appropriate. This role requires communicating and coordinating with vendors. Azure Administrators use the Azure Portal and as they become more proficient they use PowerShell and the Command Line Interface.
Implementing and Managing Storage    
This course teaches IT Professionals how to implement Azure storage solutions for a variety of scenarios. Students learn about the different storage accounts and services as well as basic data replication concepts and available replication schemes. Students are also introduced to Storage Explorer as a convenient way to work with Azure storage data. Students also learn the types of storage and how to work with managed and custom disks. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle. They take end-user requests for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor and adjust as appropriate. This role requires communicating and coordinating with vendors. Azure Administrators use the Azure Portal and as they become more proficient they use PowerShell and the Command Line Interface.
Deploying and Managing Virtual Machines    
This course teaches IT Professionals how to create and manage virtual machines as part of an Infrastructure as a Service (IaaS) computing infrastructure. Students learn how to assess their on-premises environment for virtual machine readiness in preparation for moving resources to the cloud, including sizing, pricing, and design considerations. 1 Day IT Professionals who are looking to create and manage virtual machines as part of an Infrastructure as a Service (IaaS) computing infrastructure.
Configure and Manage Virtual Networks    
This course teaches IT Professional how to configure and manage Azure virtual networks (VNets). The benefits of moving an infrastructure to the cloud, removing the need to maintain expensive datacenters are an appealing proposition for many small and medium-sized companies. Regardless, once resources are moved to Azure, they require the same networking functionality as an on-premises deployment, and this course deals with the basic network configuration tasks. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle. They take end-user requests for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor and adjust as appropriate. This role requires communicating and coordinating with vendors. Azure Administrators use the Azure Portal and as they become more proficient they use PowerShell and the Command Line Interface.
Manage Identities    
This course teaches IT Professional how to use Azure Active Directory (AD) to provide employees and customers with a multi-tenant cloud-based directory and identity management system. Students will learn the differences between Azure AD and Active Directory Domain Services (AD DS), as well the differences in functionality offered by the different editions of Azure AD. Students also learn how to configure self-service password reset, or to use the option of password writeback to reset user passwords regardless of their location. Students are then introduced to Azure AD Identity Protection and learn how they can use it to protect their organizations from compromised accounts, identity attacks, and configuration issues. Students also learn how to integrate Azure AD with the many Software as a Service (SaaS) applications that are used, in order to secure user access to those applications. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle. They take end-user requests for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor and adjust as appropriate. This role requires communicating and coordinating with vendors. Azure Administrators use the Azure Portal and as they become more proficient they use PowerShell and the Command Line Interface.
Develop Azure Infrastructure as a Service compute solutions    
In this course students will gain the knowledge and skills needed to implement Azure IaaS services and features in their development solutions. The course covers provisioning virtual machines, using Batch Service to deploy/maintain resources, and how to create containerized solutions by using Azure Kubernetes Service. 1 Day For those who are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.
Develop Azure Platform as a Service compute solutions    
In this course will gain the knowledge and skills needed to implement Azure Platform as a Service feature and services in their development solutions. Students will learn how to create and manage Azure App Service resources, integrate push and offline sync in their mobile apps, and how to document an API. Students will also learn how to create and test Azure Functions. 1 Day For those who are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.
Develop for Azure storage    
In this course students will gain the knowledge and skills needed to leverage Azure storage services and features in their development solutions. It covers Azure Table storage, Azure Cosmos DB, Azure Blob, and developing against relational databases in Azure. 1 Day For those who are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.
Implement Azure for Security    
In this course students will gain the knowledge and skills needed to include Azure authentication and authorization services in their development solutions. Students will learn how identity is managed and utilized in Azure solutions by using the Microsoft identity platform. Students will also learn about access control (claims-based authorization and role-based access control) and how to implement secure data solutions. Throughout the course students learn how to create and integrate these resources by using the Azure CLI, REST, and application code. 1 Day Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.
Monitor, troubleshoot, and optimize Azure solutions    
In this course students will gain the knowledge and skills needed to ensure applications hosted in Azure are operating efficiently and as intended. Students will learn how Azure Monitor operates and how to use tools like Log Analytics and Application Insights to better understand what is happening in their application. Students will also learn how to implement autoscale, instrument their solutions to support monitoring and logging, and use Azure Cache and CDN options to enhance the end-user experience. 1 Day Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.
Connect to and consume Azure, and third-party, services    
This course is all about communication between apps and services. Students will learn how to create and manage their own APIs by using API Management, and how to use the different event- and message-based services in Azure within their development solutions. Throughout the course students learn how to create and integrate these resources by using the Azure Portal, Azure CLI, REST, and application code. 1 Day Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.
Deploying and Configuring Infrastructure    
This course teaches IT Professionals how to manage their Azure resources, including deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure AD that includes implementing and managing hybrid identities. You will also learn how cloud resources are managed in Azure through user and group accounts, and how to grant access to Azure AD users, groups, and services using Role-based access control (RBAC). You will learn about the different storage accounts and services as well as basic data replication concepts and available replication schemes. Students are also introduced to Storage Explorer as a convenient way to work with Azure storage data. Students also learn the types of storage and how to work with managed and custom disks. Azure blob storage is how Azure stores unstructured data in the cloud, and you will work with blobs and blob containers. In addition to blob storage, the course covers Table and Queue storage as storage options for structured data. 1 Day Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.
Course / Program Title Days Who Should Attend
Installing Windows 10    
In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks. 1 Day IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Configuring Windows 10    
In this course, students will learn how to support the configuration tasks associated with Windows 10. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications. 2 Days IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Maintaining Windows 10    
In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues. 1 Day IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Protecting Windows 10    
In this course, students will learn how to secure the Windows 10 OS and protect the data on the device. Students will be introduced to common methods used for authentication and access control. This course will teach how to configure file and folder permissions and creating security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender. 1 Day IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Office 365 Management    
In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks. 1 Day Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Microsoft 365 Tenant & Service Management    
In this course, students will learn how to support the configuration tasks associated with Windows 10. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications. 2 Days Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Microsoft 365 Identity Management    
Learn about Microsoft 365 Identity Management, including how to manage user security groups and licenses for cloud identities, and how to plan and implement identity synchronization, federated identities, applications, and external access. 1 Day This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.
Microsoft 365 Security Management    
Learn about Microsoft 365 Security Management, including how to manage your security metrics, how to enable Azure AD Identity Protection, how to configure your Microsoft 365 security services, and user Microsoft 365 Threat Intelligence. 1 Day This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.
Microsoft 365 Compliance Management    
Microsoft 365 Compliance Management focuses on data retention and data loss prevention solutions in Microsoft 365, archiving and retention in Microsoft 365, implementing and managing data governance, and managing search and investigations. The course begins with an introduction to the different solutions that are available in Microsoft 365 for data retention and data loss prevention. This includes an introduction to the key functions and mechanics behind the different solutions to ensure compliance requirements in your organization. You will also learn about the different message encryption methodologies available in Microsoft 365. The course then takes a detailed look at the planning steps that are necessary to implement data retention policies and archiving rules. You will learn about the different approaches for single services with message retention management and a records center, as well as the new centralized approach of managing all Microsoft 365 data retention in the Security and Compliance Center. 2 Days This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.
Microsoft 365 Device Management    
This course introduces you to the world of Microsoft 365 device management - from establishing Microsoft Intune, to enrolling devices to Intune, to monitoring the devices, to controlling what users can do from the enrolled devices by using conditional access policies. If you are already managing devices by using a traditional device management tool such as Configuration Manager, you will be interested to know how you can seamlessly move to modern management, in which devices are managed by Intune, and how you can benefit from new device management capabilities, such as compliance, conditional access, and Windows Autopilot to deploy new devices from the cloud. 1 Day This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.
Understanding the Modern Messaging Infrastructure    
In this course you will learn about the architecture of the modern messaging infrastructure with Exchange Server and Exchange Online and how to deploy messaging in different scenarios and organizations. You will be guided through the initial deployment process and introduced to the messaging management tools. You will learn how to create and manage different types of recipients, and how to create and manage Exchange Server mailbox databases, which serve as storage locations for all messaging data. Finally, you will be introduced to messaging infrastructure organizational settings, such as how to manage authentication for your messaging environment, how to configure quotas for users in the organization, and how to configure organization sharing with federation. 2 Days The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Managing Client Access and Mail Flow    
In this course you will learn how Microsoft Exchange Server provides access to user mailboxes for many different clients. Because all messaging clients access Exchange Server mailboxes through client access services, we will examine how to plan, configure, and manage client access services in Exchange Server. Since using smartphones and tablets for messaging has become very popular, and because many smartphone users use their devices intensively for email, calendar, tasks, and other collaboration purposes, you will also learn how to manage mobile devices. This course also describes planning and configuring message transport in an Exchange Server organization. You will learn how to plan, configure and manage transport services to provide efficient communication between your Exchange Servers, Exchange Online, and other mail servers on the Internet. Finally, you will learn how to troubleshoot transport services when issues occur in different scenarios so that you can provide your organization with a healthy and reliable messaging infrastructure. 2 Days The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Managing Messaging High Availability and Disaster Recovery    
In this course you’ll learn about the traditional and modern solutions for messaging high availability and disaster recovery. Messaging systems have become increasingly complex, given the abundance of new features that have been added the last few years, as well as the increased importance placed on availability and disaster recovery. The traditional approaches for high availability and disaster recovery are still present and exist primarily on the hardware layer, such as RAID systems for storage, block device replication, and archiving solutions using external storage. While Microsoft Exchange supports these traditional approaches, it also offers solutions that modernize high availability and disaster recovery by providing solutions directly integrated into the messaging systems. This includes such things as continuous replication and retention solutions that are built directly inside the message databases. This saves administrators a lot of time and effort maintaining different layers of foreign solutions on hardware and software. In this course, you’ll be introduced to each solution, you’ll learn when to use the one or the other, you’ll learn how to plan a deployment, and how to perform the actual implementation. 2 Days The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Defining a Hybrid Messaging Strategy    
This course introduces you to the world of hybrid messaging. You will learn how to deploy a hybrid environment for your Exchange organization and how to migrate mailboxes to Exchange Online. You will begin by examining available mailbox migration options, and then focus on planning for a hybrid deployment. Finally, you will learn how to implement and troubleshoot a hybrid deployment. 2 Days The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Managing Messaging Security, Hygiene, and Compliance    
In this course you will learn about the different messaging-related security and compliance service configurations and settings with Exchange Server and Exchange Online. You will begin by examining the fundamentals of message hygiene with Exchange Online Protection and Exchange Advanced Threat Protection, as well as connection and spam filtering with Exchange. You will then examine messaging compliance solutions, such as retention and data loss prevention policies, as well as audit log investigations and eDiscovery search mechanisms from the messaging compliance perspective. You will learn how to plan a proper deployment and how to perform the basic implementation process for each solution. You will conclude the course by examining how to manage permissions that are assigned to user and admin roles. 2 Days The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Managing Office 365 Content Services    
Content is the most critical digital asset for every organization. In this course you will learn how to plan, configure, and manage SharePoint Site Collection and OneDrive for Business to enable modern content services which transform the content lifecycle. Specifically, this course discusses the modern SharePoint site structure, such as SharePoint hub sites. It provides best practices for the adoption and deployment of OneDrive for Business within your organization. It also covers sharing, security, and monitoring in SharePoint Online and OneDrive for business. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. 2 Days This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Managing SharePoint Online    
In this course you will learn how to manage user profiles and apps with proper permission settings. We will also discuss how to plan and configure Managed Metadata, Business Connectivity Services, and search allowing content to be found, consumed, and governed across Office 365. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. This is the second in a series of four courses for the Teamwork administrator. These courses help prepare for the exam MS-300: Deploying Microsoft 365 Teamwork. 1 Day This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Enabling Microsoft Teams for Collaboration    
Microsoft Teams is the hub for Teamwork in Microsoft 365. In this course you will learn how to plan, deploy and manage Microsoft Teams. Specifically, this course discusses the relationship of Teams with SharePoint, OneDrive and Office 365 Groups. It provides best practices for the adoption and deployment of Teams within your organization. It also covers how to establish guest policies and data governance for your Teams data. This course wasdesigned for IT Professionals who manage and deploy Microsoft Teams in their organization. This is the third in a series of four courses for the Teamwork administrator. These courses help prepare for the exam MS-300: Deploying Microsoft 365 Teamwork. 1 Day This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Enabling Office 365 Workloads for Collaboration    
Transforming teamwork and collaboration inside and outside the organization becomes more critical in a modern workspace. In this course you will learn how to leverage Office 365 Collaboration Workloads to improve your organizations productivity, such as Yammer, Stream, PowerApps, and Flow. We will evaluate available collaborative toolsets and analyze business requirements. You will also learn how to plan and develop governance for digital transformation including user adoption and change management. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. This is the last in a series of four courses for the Teamwork administrator. These courses help prepare for the exam MS-300: Deploying Microsoft 365 Teamwork. 2 Days This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Implementing SharePoint 2019 Infrastructure    
SharePoint Server 2019 is designed to meet the demands of modern workstyles. It provides the new modern experiences for users, that are both intuitive and familiar in SharePoint Online. In this course you will learn how to deploy and configure the SharePoint Server 2019. We will also discuss how to plan and configure SharePoint on premise authentication and security to protect the environment. You will also learn how to manage SharePoint content to align with modern information architecture. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. This is the first in a series of four courses for the Teamwork administrator. These courses help prepare for the exam MS-301: Deploying SharePoint Server Hybrid. 2 Days This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Implementing SharePoint 2019 Service Applications    
SharePoint Server 2019 is designed to meet the demands of modern workstyles. It provides the new modern experiences for users, that are both intuitive and familiar in SharePoint Online. In this course you will learn how to plan, configure, and manage service applications in SharePoint 2019, such as Managed Metadata, Business Connectivity Services, and enterprise search. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. This is the second in a series of four courses for the Teamwork administrator. These courses help prepare for the exam MS-301: Deploying SharePoint Server Hybrid. 1 Day This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Implementing SharePoint Hybrid Scenarios    
The business climate has changed. People want to communicate without collaborative barriers. Businesses want solutions that are both cost-effective and flexible. A hybrid environment enables enterprise users to be connected from almost anywhere to the resources and content they need. In this course you will learn how to plan and implement SharePoint hybrid scenarios which provide seamless users experience. We will also further discuss SharePoint hybrid search which gives users easy access to the files they need. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. 1 Day This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Migrating to SharePoint Online    
The business climate has changed. People want to communicate without collaborative barriers. Businesses start to consider migrating content to the cloud as the solution that are cost-effective and enable users to be connected from almost anywhere to the resources and content they need. In this course you will learn how to plan the content migration process as well as available resources and tools to use while migrating content to SharePoint Online and OneDrive for Business. Specifically, this course covers how to use SharePoint Migration Assessment Tool (SMAT) and SharePoint Migration Tool (SPMT) with different migration scenarios. This course is designed for IT Professionals who deploy and manage the teamwork infrastructure in their organization. 1 Day This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service. The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Managing Microsoft 365 Identity and Access    
Help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources. Specifically, this course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to configure Active Directory federation services, how to setup and use Azure AD Connect, and introduces you to Conditional Access. You will also learn about solutions for managing external access to your Microsoft 365 system. 1 Day This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. This role proactively secures Microsoft 365 enterprise environments. Responsibilities include responding to threats, implementing, managing and monitoring security and compliance solutions for the Microsoft 365 environment. They respond to incidents, investigations and enforcement of data governance. The Microsoft 365 Security administrator is familiar with Microsoft 365 workloads and has strong skills and experience with identity protection, information protection, threat protection, security management and data governance. This role focuses on the Microsoft 365 environment and includes hybrid environments.
Implementing Microsoft 365 Threat Protection    
Threat protection helps stop damaging attacks with integrated and automated security. In this course you will learn about threat protection technologies that help protect your Microsoft 365 environment. Specifically, you will learn about threat vectors and Microsoft’s security solutions for them. You will learn about Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and how to use Microsoft 365 Threat Intelligence. It also discusses securing mobile devices and applications. The goal of this course is to help you configure your Microsoft 365 deployment to achieve your desired security posture. 1 Day This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. This role proactively secures Microsoft 365 enterprise environments. Responsibilities include responding to threats, implementing, managing and monitoring security and compliance solutions for the Microsoft 365 environment. They respond to incidents, investigations and enforcement of data governance. The Microsoft 365 Security administrator is familiar with Microsoft 365 workloads and has strong skills and experience with identity protection, information protection, threat protection, security management and data governance. This role focuses on the Microsoft 365 environment and includes hybrid environments.
Implementing Microsoft 365 Information Protection    
Information protection is the concept of locating and classifying data anywhere it lives. In this course you will learn about information protection technologies that help secure your Microsoft 365 environment. Specifically, this course discusses information rights managed content, message encryption, as well as labels, policies and rules that support data loss prevention and information protection. Lastly, the course explains the deployment of Microsoft Cloud App Security. 1 Day This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. This role proactively secures Microsoft 365 enterprise environments. Responsibilities include responding to threats, implementing, managing and monitoring security and compliance solutions for the Microsoft 365 environment. They respond to incidents, investigations and enforcement of data governance. The Microsoft 365 Security administrator is familiar with Microsoft 365 workloads and has strong skills and experience with identity protection, information protection, threat protection, security management and data governance. This role focuses on the Microsoft 365 environment and includes hybrid environments.
Administering Microsoft 365 Built-in Compliance    
Internal policies and external requirements for data retention and investigation may be necessary for your organization. In this course you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. Specifically, this course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations. The course also helps your organization prepare for Global Data Protection Regulation (GDPR). 1 Day This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. This role proactively secures Microsoft 365 enterprise environments. Responsibilities include responding to threats, implementing, managing and monitoring security and compliance solutions for the Microsoft 365 environment. They respond to incidents, investigations and enforcement of data governance. The Microsoft 365 Security administrator is familiar with Microsoft 365 workloads and has strong skills and experience with identity protection, information protection, threat protection, security management and data governance. This role focuses on the Microsoft 365 environment and includes hybrid environments.
Microsoft 365 Fundamentals    
This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 Day This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.
Course / Program Title Days Who Should Attend
Dynamics 365: Power Platform applications    
The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. Join our globally recognized experts as they share with you the foundational knowledge to prepare you to build apps on the Power Platform. 1 Day A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Dynamics 365: Power Platform Automation    
The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. Join our globally recognized experts as they guide you through the various automation options available, and how to use them in real-world scenarios. 1 Day A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Dynamics 365: Power Platform integrations    
The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. Join our globally recognized experts as they guide you through the various integration options available, and how to use them in real-world scenarios. 1 Day A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Dynamics 365: Power Platform test and deploy    
The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. Join our globally recognized experts as they guide you through the managing your solutions and their deployment. 1 Day A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Dynamics 365 for customer engagement for sales    
Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves. 1 Day A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Dynamics 365 for customer engagement for sales    
Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves. 1 Day A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Configure settings and core functionality in Dynamics 365 for Marketing    
Marketing transformation, organization and growth starts here. With Dynamics 365 for Marketing, you can turn prospects into business relationships. Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes and make smarter decisions to maximize your marketing ROI. This course will review the marketing application configuration needed to get started. It will also dive into lead creation, management and scoring. From there, the course will cover creating marketing forms and pages. Then learn how to break up leads and contacts through segmentation to help focus marketing efforts. Next, understand how to create email marketing messages using the advanced designer functionality. Then tie all the pieces together with the customer journey. Dynamics 365 for Marketing allows you to use customer journeys to create a model that helps you guide the members of a selected marketing segment through this process by using automated messaging, activity generation, interactive decision points, and more. Finally, learn how to view, understand and manage customer insights. 1 Day This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 for Marketing for businesses.
Course / Program Title Days Who Should Attend
Designing and Implementing an Azure AI Solution    
Gain the necessary knowledge for designing Azure AI solution by building a customer support chat Bot using artificial intelligence from the Microsoft Azure platform including language understanding and pre-built AI functionality in the Azure Cognitive Services. 3 Days This course is aimed at Cloud Solution Architects, Azure artificial intelligence designers, and AI developers.
Designing and Implementing a Data Science Solution on Azure    
Gain the necessary knowledge about how to use Azure services to develop, train, and deploy, machine learning solutions. The course starts with an overview of Azure services that support data science. From there, it focuses on using Azure's premier data science service, Azure Machine Learning service, to automate the data science pipeline. This course is focused on Azure and does not teach the student how to do data science. It is assumed students already know that.cluding language understanding and pre-built AI functionality in the Azure Cognitive Services. 3 Days This course is aimed at data scientists and those with significant responsibilities in training and deploying machine learning models.
Implementing an Azure Data Solution    
In this course, the students will implement various data platform technologies into solutions that are in line with business and technical requirements including on-premises, cloud, and hybrid data scenarios incorporating both relational and No-SQL data. They will also learn how to process data using a range of technologies and languages for both streaming and batch data. The students will also explore how to implement data security including authentication, authorization, data policies and standards. They will also define and implement data solution monitoring for both the data storage and data processing activities. Finally, they will manage and troubleshoot Azure data solutions which includes the optimization and disaster recovery of big data, batch processing and streaming data solutions. 3 Days The primary audience for this course is data professionals, data architects, and business intelligence professionals who want to learn about the data platform technologies that exist on Microsoft Azure.






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