MICROSOFT CERTIFIED TRAINING PROGRAMMES

Whether you’re an established professional or new to the field, Microsoft In-Person and online IT Training will give you the expertise you need in a specific product or technology. When you learn from our Microsoft Certified Trainers, you can be confident that what you’ll learn will be accurate, complete, and up to date. Choose a traditional classroom training setting or one of the new Microsoft Official Course On-Demand (MOC On-Demand) options, which let you learn on your own schedule, at your own pace, and in your own place.
Course / Program Title Days Who Should Attend
20532D Developing Microsoft Azure Solutions    
This course is intended for students who have experience building web applications. Students should also have experience with the Microsoft Azure platform and a basic understanding of the services offered in Azure. 5 Days The candidates targeted by this training have basic experience in implementing and monitoring Microsoft Azure solutions. Candidates are also proficient with the development tools, techniques, and approaches used to build application solutions using C#.

40500A DevOps Workshop - Supporting the Microsoft Professional Program

   

This 3-day Instructor-led workshop provides discussion and practical hands-on training of key DevOps strategies, including Continuous Integration and Continuous Deployment, DevOps Testing, and Application Monitoring and Feedback Loops. This workshop is a subset of the existing online MOOC content is intended to be used with the DevOps MOOC courses and provides students with an in-classroom experience with direct instructor feedback to better prepare students to pass the MPP. 

3 Days This three-day workshop is for IT professionals who are responsible for deploying and maintaining code in an efficient dependable manner through adoption of Devops practices across medium, large, and enterprise organizations. Typically, this course’s audience has some introductory experience with DevOps practices, and are looking to increase their knowledge level through a predominately hands-on experience with DevOps labs. This workshop is also beneficial for those interested in taking the Microsoft Professional Program for DevOps Capstone.

55247A Designing and Implementing Cloud Data Platform Solutions

   

This three-day instructor-led course is intended for data professionals who want to design and implement database solutions in SQL Server and on Microsoft Azure.  Security, Availability, Disaster Recovery, Scalability, Monitoring and Troubleshooting options will also be demonstrated.

3 Days

This course is intended for experienced data professionals who design and implement on-premises and Microsoft Azure data solutions.

Deploy and Manage Linux on Azure

   

This four-day instructor-led course is intended for Microsoft professionals who are interested in deploying and managing an instance of Linux on Azure.  In this course you'll learn how to deploy and manage Linux in Azure environments.

4 Days

This course is designed for Microsoft professionals who want to learn enough about Linux to manage and deploy it in Azure cloud. It also targets Linux professionals who want to get familiar with Azure and how to deploy and manage Linux in Azure environments.

Architecting Azure Solutions

   
This course is designed to help participants gain valuable and in-depth architecture skills on Microsoft Azure along with gaining the essential skills to pass Microsoft Exam 70-534. This course will put the participants through several interactive architecture sessions where as one or more teams they will design the appropriate solution to address an architecture scenario based on several services in Microsoft Azure. 3 Days
  • IT Professionals working in the software industry who wants to formally get the understanding of Cloud computing technologies.
  • Software developers who wants to start understand cloud technologies to be developing cloud applications in the future.
  • Startups that wants to build their IT infrastructure in the cloud at a fraction of the cost of traditional methods.
  • DBAs who want to morph into Cloud Database Administrators.
  • System Administrators who wants to manage cloud infrastructure and networks.

AZ-100T02-A Implementing and Managing Storage

   

This course teaches IT Professionals how to implement Azure storage solutions for a variety of scenarios. Students learn about the different storage accounts and services as well as basic data replication concepts and available replication schemes. Students are also introduced to Storage Explorer as a convenient way to work with Azure storage data. Students also learn the types of storage and how to work with managed and custom disks.

1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle.
AZ-100T03-A: Deploying and Managing Virtual Machines    

This course teaches IT Professionals how to create and manage virtual machines as part of an Infrastructure as a Service (IaaS) computing infrastructure. Students learn how to assess their on-premises environment for virtual machine readiness in preparation for moving resources to the cloud, including sizing, pricing, and design considerations.

1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle.
AZ-100T04: Configuring and Managing Virtual Networks    
This course teaches IT Professional how to configure and manage Azure virtual networks (VNets). The benefits of moving an infrastructure to the cloud, removing the need to maintain expensive datacenters are an appealing proposition for many small and medium-sized companies. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle.

AZ-101T02-A Implementing and Managing Application Services

   
This course teaches IT Professionals how to manage and maintain the infrastructure for the core web apps and services that developers build and deploy. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle.

AZ-101T03-A Implement Advanced Virtual Networking

   
This course teaches IT Professionals how to implement and configure different Azure networking traffic distribution mechanisms, including Azure Load Balancer, Azure Traffic Manager, and Azure Application Gateway. 1 Day This course is for Azure Administrators. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle.

AZ-200T02-A Develop for Azure Storage

   
This course is part of a series of four courses to help you prepare for Microsoft’s Azure Developer certification exam AZ-200: Develop Core Microsoft Azure Cloud Solutions. 1 Day

These courses are for experienced programmers who want to develop and host solutions in Azure. Learners should have some experience with Azure and must be able to program in at least one Azure-supported language. These course focus on C#, Node.js, Azure CLI, Azure PowerShell, and JavaScript.

AZ-200T03-A Develop Azure Platform as a Service Solutions

   

This course is part of a series of four courses to help you prepare for Microsoft’s Azure Developer certification exam AZ-200: Develop Core Microsoft Azure Cloud Solutions. These courses are designed for developers who already know how to code in at least one of the Azure-supported languages.

1 Day

Learners should have some experience with Azure and must be able to program in at least one Azure-supported language. These course focus on C#, Node.js, Azure CLI, Azure PowerShell, and JavaScript.

AZ-200T04-A Implement Security in Azure Development Solutions

   
This course is part of a series of four courses to help you prepare for Microsoft’s Azure Developer certification exam AZ-200: Develop Core Microsoft Azure Cloud Solutions. These courses are designed for developers who already know how to code in at least one of the Azure-supported languages. 1 Day Learners should have some experience with Azure and must be able to program in at least one Azure-supported language. These course focus on C#, Node.js, Azure CLI, Azure PowerShell, and JavaScript.

AZ-201T01-A: Develop for an Azure Cloud Model

   
This course is part of a series of four courses to help you prepare for Microsoft’s Azure Developer certification exam AZ-201: Develop Advanced Microsoft Azure Cloud Solutions. The coursework covers how to ensure you solution meets performance expectations in Azure. It covers asynchronous processing, autoscaling, long-running tasks, and distributed transactions. 1 Day

These courses are for experienced programmers who want to develop and host solutions in Azure. Learners should have some experience with Azure and must be able to program in at least one Azure-supported language. These course focus on C#, Node.js, Azure CLI, Azure PowerShell, and JavaScript.

AZ-201T02-A Implement Azure Development Integration Solutions

   

This course is part of a series of four courses to help you prepare for Microsoft’s Azure Developer certification exam AZ-201: Develop Advanced Microsoft Azure Cloud Solutions. The coursework covers how to integrate and manage APIs by using the API Management service, configure a message-based integration architecture, and develop an application message model.

1 Day

Learners should have some experience with Azure and must be able to program in at least one Azure-supported language. These course focus on C#, Node.js, Azure CLI, Azure PowerShell, and JavaScript.

AZ-201T03-A Develop Azure Cognitive Services, Bot, and IoT Solutions

   

This course is part of a series of four courses to help you prepare for Microsoft’s Azure Developer certification exam AZ-201: Develop Advanced Microsoft Azure Cloud Solutions. These courses are designed for developers who already know how to code in at least one of the Azure-supported languages. The coursework covers how to integrate Azure Cognitive Services, like Computer Vision, QnA Maker, and natural language processing in your solution

2 Days

These courses are for experienced programmers who want to develop and host solutions in Azure. Learners should have some experience with Azure and must be able to program in at least one Azure-supported language. These course focus on C#, Node.js, Azure CLI, Azure PowerShell, and JavaScript.

Deploying and Configuring Infrastructure

   

This course teaches IT Professionals how to manage their Azure resources, including deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure AD that includes implementing and managing hybrid identities. You will also learn how cloud resources are managed in Azure through user and group accounts, and how to grant access to Azure AD users, groups, and services using Role-based access control (RBAC).

1 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

Creating and Deploying Apps

   

This course teaches IT Professionals how to build Logic App solutions that integrate apps, data, systems, and services across enterprises or organizations by automating tasks and business processes as workflows. Logic Apps is cloud service in Azure that simplifies how you design and create scalable solutions for app integration, data integration, system integration, enterprise application integration (EAI), and business-to-business (B2B) communication, whether in the cloud, on premises, or both.

1/2 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

AZ-300T05-A Implementing Authentication and Secure Data

   
Learn how to Implement authentication in applications (certificates, Azure AD, Azure AD Connect, token-based), implement secure data (SSL and TLS), and manage cryptographic keys in Azure Key Vault 1/2 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

AZ-300T06-A: Developing for the Cloud

   

Learn how to configure a message-based integration architecture, develop for asynchronous processing, create apps for autoscaling, and better understand Azure Cognitive Services solutions.

1 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

AZ-301T01-A Designing for Identity and Security

   

Learn how to manage security and identity within the context of Azure. Also, you’ll be introduced to multiple SaaS services available in Azure that for integration into existing Azure solutions.

1 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

AZ-301T02-A Designing a Data Platform Solution

   

Learn to Compare and contrast various database options on Azure, identify data streaming options for large-scale data ingest, and identify longer-term data storage options.

1 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

AZ-301T03-A Designing for Deployment, Migration, and Integration

   

Learn how to deploy an ARM template to a resource group, author a complex deployment using the Azure Building Blocks tools and integrate an API or Logic App with the API Management service.

1 Day Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

AZ-301T04-A Designing an Infrastructure Strategy

   

Learn how to Describe DNS and IP strategies for VNETs in Azure, compare connectivity options for ad-hoc and hybrid connectivity, distribute network traffic across multiple loads using load balancers, and design a hybrid connectivity scenario between cloud and on-premise.

1 Day

Successful Cloud Solutions Architects begin this role with practical experience with operating systems, virtualization, cloud infrastructure, storage structures, billing, and networking.

Course 20533C: Implementing Microsoft Azure Infrastructure Solutions

   

This course is intended for IT professionals who are familiar with managing on-premises IT deployments that include AD DS, virtualization technologies, and applications. The participants typically work for organizations that are planning to locate some or all of their infrastructure services on Azure.

This course also is intended for IT professionals who want to take the Microsoft Certification exam, 70-533, Implementing Azure Infrastructure Solutions. Audience profile. This course is intended for IT professionals who have some knowledge of cloud technologies and want to learn more about Azure.

5 Days
  • IT Professionals working in the software industry who wants to formally get the understanding of Cloud computing technologies.
  • Software developers who wants to start understand cloud technologies to be developing cloud applications in the future.
  • Startups that wants to build their IT infrastructure in the cloud at a fraction of the cost of traditional methods.
  • DBAs who want to morph into Cloud Database Administrators.
  • System Administrators who wants to manage cloud infrastructure and networks.
Course 20537B: Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack    

This five-day course will provide students with the key knowledge required to deploy and configure Microsoft Azure Stack. Using hands-on labs, students will learn the following:

  • The key features and functionality of Microsoft Azure Stack.
  • The differences between Microsoft Azure Stack, Microsoft Azure and Windows Azure Pack.
  • The architecture and components of Microsoft Azure Stack.
  • How to deploying Microsoft Azure Stack.
  • Windows Server Roles and Features used in Microsoft Azure Stack.
  • How identity and authentication works in Microsoft Azure Stack.
  • How Microsoft Azure Stack enables DevOps.
  • How to create and manage Azure Resource Manager templates.
  • How to create and manage Plans.
  • How to create and manage Offers and Delegation.
  • Manage the Marketplace in Microsoft Azure Stack.
  • Software Defined Networking in Microsoft Azure Stack.
  • Understand how storage is provisioned and managed in Microsoft Azure Stack.
  • How to provision Virtual Machines in Microsoft Azure Stack.
  • Configuring Resource Providers in Microsoft Azure Stack.
  • How to monitor and troubleshoot Microsoft Azure Stack.
  • Understand how licensing and billing works in Microsoft Azure Stack.
5 Days This course is intended for service administrators, devops and cloud architects who are interested in using Microsoft Azure Stack to provide cloud services to their end-users or customers from within their own datacenter.
Course / Program Title Days Who Should Attend
Course 20347A: Enabling and Managing Office 365    
This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.. 5 Days This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.
Course / Program Title Days Who Should Attend
Microsoft Access 2016 - Level 1    
Most job roles today involve some form of data management. In the case of data workers, it may be their primary job task. For some, such as research scientists and accountants, data management may be a strong component of the job. And for others, such as sales clerks or those in the skilled trades, data management may consist of an incidental job responsibility, for example, time reporting or recording a sale. Virtually everyone is affected in some way by the need to manage data.  1 Day New User Microsoft Officew Access 2016

Microsoft Access 2016 - Level 2

   

The training and experience using Microsoft Access 2016 Level 1 has given basic database management skills, such as creating tables, designing forms and reports, and building queries. In this course, the participant will expand the knowledge of relational database design, write advanced queries, structure existing data, validate data entered into a database, and customize reports. Extending your knowledge of Microsoft Access 2016 will result in a robust, functional database for the users.

1 Day
  • Using Microsoft Windows 10
  • Microsoft Windows 10: Transition from Windows® 7
  • Microsoft Office Access 2016: Level 1

Microsoft Access 2016 - Level 3

   

This course is suited for those using Microsoft Access Level 3. This course will be taught using Microsoft Access. The participants have covered many of the basic functions of Microsoft Office Access in Level 1 & 2 n and now they are ready to learn advanced Access features such as database management, advanced form design, packaging a database, encrypting a database, preparing a database for multi-user access, and more. Knowledge of these features separate database professionals from the casual database users or occasional designers.

1 Day
  • This course is intended for participants who wish to gain the understanding of Microsoft Office Access 2010, 2013 or 2016.
  • The participants taking this course are database administrators or prospective database administrators who have experience working with Access 2016 and need to learn advanced skills.

Microsoft Excel 2013 Macro & VBA

   

This course covers automation and customising of Excel using macros and screen items (such as buttons and menus). Delegates learn how to write macros using VB code and assign macros to screen items.

2 Days

Excel users who, at intermediate or advanced level, want to learn how to speed up and automate their work (or other users' work) in the application using macros

Microsoft Excel 2016 - Level 1

   

Identify basic worksheet and workbook concepts and terms
Enter & edit data
Modify the worksheet
Use functions to calculate and return values
Format cells to enhance the appearance of your worksheet
Use drawing features and other enhancements
Change the page set-up to define how the printed worksheet appears.

1 Day

Microsoft Excel 2016 combines a powerful spreadsheet application with the user-friendly atmosphere of Windows. Delegates will learn the basics of creating, editing, and saving worksheets in our Essentials level class. They will work with formulas and functions to calculate and return values.  Delegates will learn to change the appearance of a page, including adding headers and footers, format data and create charts.

Microsoft Excel 2016 Level 2

   
  • Using multiple worksheets, workbooks and workspaces
  • Working with Financial functions
  • Use advanced formatting techniques
  • Using the Auditing Tools to track information
  • Using charts to display financial data
  • Use Templates.
1 Day

This course takes users to a high level of knowledge using financial topics available in Excel such as Financial functions, auditing and Charts.

Microsoft Excel 2016 Level 3

   
  • Creating, Maintaining, Filtering and using Subtotals in a List
  • Recording, Assigning and Using Macros
  • Creating and Using User‑Defined Functions
  • Performing “What If” Analyses
  • Working with Scenarios
  • Querying a Database
  • Importing and Exporting Files and Data
  • Protecting Data
  • Pivot Tables, Reports and Charts.
  • Other Advanced Business Analysis Tools
2 Days This course takes users to a high level of knowledge using financial topics available in Excel such as Financial functions, auditing and Charts. 

Microsoft Powerpoint 2016 Level 1

   
  • Create and edit simple presentations
  • Enhance presentations by formatting
  • Use the drawing tools to create and edit logos & pictures
  • Insert objects
  • Apply Slide design
  • Set-up presentations for printing purposes
  • Create and automate screen shows
1 Day PowerPoint is a powerful presentations application, which allows the user to create intuitive presentations for paper, screen or web output. 

Microsoft Powerpoint 2016 Level 2

   

This course takes students beyond the basics and gives them higher-level skills for Microsoft PowerPoint 2016. The 12 modules in this course cover key topics, including using slide, handout, and note masters; working with templates; working with comments; reviewing a presentation; advanced presentation techniques; advanced animation techniques; custom shows; and file management tools.

1 Day PowerPoint is a powerful presentations application, which allows the user to create intuitive presentations for paper, screen or web output. 

Microsoft Project 2016 Level 1

   

Welcome to Microsoft® Project 2016: Part 1.
This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional 2016 so you can use it effectively and efficiently in a real-world environment.

1 Day

This course is designed for a person with an understanding of project management concepts and who is responsible for creating and maintaining project plans. The course will give the student a fundamental understanding of Microsoft Project 2016 necessary to create and save project plans.

Microsoft Project 2016 Level 2

   

Microsoft® Project 2016: Part 2 covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scopeIn this course, you will learn to create and engage in basic management of a project using Microsoft Project Professional 2016.

2 Days

This course is designed for students with an understanding of project management concepts who are responsible for creating and maintaining project plans. Target students will be looking to acquire the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project.

Microsoft Visio 2016 Level 1

   

To give an introduction to the tools and features of Microsoft Visio.

1 Day People who intend to design various kinds of charts using Microsoft Visio as the software.

Microsoft Visio 2016 Level 2

   
To deliver more advanced features to the Visio user. 1 Day People who intend to design and create various kinds of drawings to a high level.

Microsoft Word 2016 - Level 1

   

Participant will learn below topics:

  • Create and save documents for easy retrieval.
  • Insert and delete text to edit a document.
  • Move, copy, and replace text.
  • Modify text for emphasis.
  • Learn document and paragraph formatting.
  • Set and remove tab stops to enhance document appearance.
  • Use margins, indents, bullets, and numbering to change text layout.
1 Day Basic knowledge on any Microsoft Operating System or basic user of any previous version.
Microsoft Word 2016 - Level 2    
Microsoft Word 2010 Level 2 combines a powerful word processing application with the user-friendly atmosphere of Windows. Training participants will learn the printing and sharing Document,  customizing the interface, creating templates. Working with styles and reviewing documents. 1 Day Basic User or the user those attended Microsoft Office Word 2016 Level 1.
Microsoft Word 2016 - Level 3    

Participant will learn advanced such as:

  • Mail Merge
  • Protection
  • Working with Multiple Documents
  • Outlines
  • Table of Contents
  • Table of Index
  • Macros
1 Day Intermediate User or the user those are have knowledgecom in any previous version of Microsoft Office Word.
Course / Program Title Days Who Should Attend
Course 20698B - Installing and Configuring Windows 10    
This five-day instructor-led course provides IT professionals with the knowledge and skills required to install and configure Windows 10 desktops in a Windows Server small to medium-sized AD DS domain environment. These skills include learning how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity, and configure local and online storage. 5 Days

This course is intended for IT professionals who administer and support Windows 10 desktops and devices in small to medium-sized networks. 

The networks with which these professionals typically work are configured as AD DS domain-based environments with managed access to the Internet and cloud services
Course 20697-1D: Implementing and Managing Windows 10    

This course provides participants with the knowledge and skills required to install and configure Windows 10 desktops and devices in a corporate Windows Server domain environment. The skills that this course details include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Participants also will learn how to configure security for data, devices, and networks, and maintain, update, and recover Windows 10.

5 Days

This course is for information technology (IT) professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources.

Course 4039A - Windows Operating System Fundamentals    

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-349 and build an understanding of these topics: Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

3 Days The Microsoft Technology Associate (MTA) is Microsoft’s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies.
Course 20697-2C: Deploying and Managing Windows 10 Using Enterprise Services    
This course provides administrators with the knowledge and skills necessary to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. 5 Days This course is intended for IT professionals who are interested in specializing in Windows 10 desktop and application deployments and in managing the cloud-based application and data service environments for medium-to-large enterprise organizations.
Deploying Windows 10 Using System Center Configuration Manager    
Looking to use System Center Configuration Manager (SCCM) to automate deployment of Windows 10? Join experts Aaron Czechowski and Wally Mead as they step you through it. Windows 10 represents a major paradigm shift for Microsoft and the Windows ecosystem in general as we modernize the platform by introducing “as a service” capabilities. 1 Day The Microsoft Technology Associate (MTA) is Microsoft’s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies.
Course 10982C - Supporting and Troubleshooting Windows 10    

This course is designed to provide participants with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.

5 Days The primary audience for this course is the Enterprise Desktop Support Technician (EDST), who provides Tier 2 support to users running Windows 10 personal computers (PCs) and devices in medium to large enterprise organizations, within a Windows domain environment. EDSTs focus on a broad range of technical issues for Windows operating systems (OSs), devices, cloud services, applications, networking, and hardware support. In the overarching scenario, if an enterprise offers the service, the EDST is asked to support it.
Course / Program Title Days Who Should Attend
Course 20741B: Networking with Windows Server 2016    
This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. 5 Days This course is intended for existing IT professionals who have some networking knowledge and experience and are looking for a single course that provides insight into core and advanced networking technologies in Windows Server 2016.
Course 20742B: Identity with Windows Server 2016    
This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. 5 Days This course is intended for existing IT professionals who have some networking knowledge and experience and are looking for a single course that provides insight into core and advanced networking technologies in Windows Server 2016.






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